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Plain-English guides to how car keys and immobilisers work, what to do when a key fails, and what a lockout really costs.

About the guides

Car keys, explained.

Modern car keys are small computers: a transponder chip that talks to the immobiliser, a remote that talks to the central locking, and, on keyless cars, a fob the car searches for whenever you touch the handle. When one of those parts fails, the symptoms can look the same, so it helps to know what’s going on before you call anyone.

These guides explain how programming works, why transponder keys matter for security, and how the cost of a lockout compares between a locksmith, a tow truck and a main dealer. They’re written from the jobs we do every day around Croydon, without the sales pitch.

Not sure where to start? If the car won’t recognise a key that used to work, begin with how car key programming works. If the key turns but the engine cuts out or won’t fire, the transponder is the likely culprit, so read why transponder keys matter. And if you’re standing outside a locked car right now, the lockout cost guide explains your options, though the quickest one is still to call us on 07400 007588.

Each guide sticks to how the technology works and what your options are. Prices for a specific job depend on the car, the key and what has gone wrong, so we confirm those on the phone rather than in an article.

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